Solihull Car Hire Privacy Policy

Data Collection Practices

We gather and manage various personal information types, including:

How We Handle Your Data

Your personal information serves these key purposes:

• Service Provision in Solihull:
  • We handle the processing and management of your car rental bookings and agreements in Solihull. Your identity will be verified to confirm compliance with our rental criteria. We assist with the collection and return of vehicles, as well as the processing of payments, deposits, and any applicable charges.
• Customer Correspondence (Legitimate Interest/Contract Fulfillment):
  • Delivering booking confirmations and rental updates, addressing your inquiries, and offering dedicated customer support. Informing you of any changes to our services or policies.
• Marketing Consent and Legitimate Interest in Solihull:
  • We will send promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You have the option to opt out at any time.
• Service Enhancement for Customer Benefit:
  • Evaluating website interactions to refine user experience and improve functionality. Conducting assessments to upgrade our vehicle fleet and services.
• Compliance with Legal Standards in Solihull:
  • Adhering to local laws, regulations, and tax obligations. Safeguarding against fraud and maintaining service security. Addressing conflicts and upholding our terms of service.

Data Sharing Practices

Sharing Your Information

• Local Partnerships: We collaborate with third-party companies, including payment processors and IT support services, to facilitate our operations. These partners are required to safeguard your data.

We do not share your personal information with third parties.

Data Protection Standards

We utilize effective technical and organizational measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. Our strategies encompass encryption, access controls, secure servers, and routine security evaluations. However, it is important to acknowledge that no internet transmission or electronic storage method can guarantee complete security.

Data Retention Policies

We keep your personal information only as long as needed to achieve the purposes for which it was gathered, including compliance with legal, accounting, or reporting obligations. The duration for which we retain data varies based on the specific type of information and the context in which it was processed.

Your Rights in Solihull

Your Rights Under UK Data Protection Law in Solihull

• Access to Your Information: Obtain a copy of your personal information.

To use your rights, contact us with the information below.

Cookies and Tracking Policies

Our website employs cookies and similar technologies to improve your browsing experience, monitor site traffic, and tailor content to your preferences. You can adjust your cookie settings through your browser preferences to control how these technologies are utilized.

Policy Amendments

This Privacy Policy may be revised from time to time to align with changes in our practices or legal obligations. Any updates will be reflected on this page along with a new "Last Updated" date. We recommend checking this policy periodically to stay informed about how your information is handled.

9. Get in Touch

For inquiries regarding this Privacy Policy or our data practices, please reach out: